Move Oz Wheels
Last Updated: 21-2-2026
Move Oz Wheels respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website or engage our vehicle transport services.
As a provider of interstate car transport Australia, we understand the importance of maintaining confidentiality and transparency when handling customer information.
1. Information We Collect
We may collect personal information necessary to provide and coordinate vehicle transport services, including:
- Full name
- Contact details (phone number, email address)
- Pickup and delivery addresses
- Vehicle details (make, model, registration, condition)
- Payment-related information
- Communication records
We may also collect non-personal information such as:
- Website usage data
- IP address
- Browser type
- Device information
This helps improve service functionality and website performance.
2. How We Collect Information
Information may be collected when you:
- Submit a quote request
- Confirm a booking
- Contact us through the website
- Communicate via email or phone
- Interact with our website analytics tools
All information is collected lawfully and directly from you unless otherwise required for operational coordination.
3. How We Use Your Information
Your information is used for:
- Preparing and confirming transport bookings
- Coordinating pickup and delivery scheduling
- Communicating updates regarding your vehicle movement
- Processing payments
- Improving service quality
- Meeting legal and regulatory obligations
Information is only used for purposes reasonably connected to delivering our vehicle transport solutions.
4. Sharing of Information
We may share relevant information with:
- Approved carrier partners for transport coordination
- Payment processing providers
- IT and website service providers
- Regulatory authorities where required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
Move Oz Wheels takes reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we implement safeguards, no electronic transmission or storage system can be guaranteed as completely secure.
6. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve functionality and user experience. These tools help us understand website traffic patterns and enhance service performance.
Users may adjust browser settings to decline cookies; however, this may affect website functionality.
7. Access & Correction of Personal Information
You may request access to the personal information we hold about you. If any information is inaccurate or outdated, we will take reasonable steps to correct it upon request.
Requests can be made by contacting us through the website.
8. Retention of Information
We retain personal information only for as long as necessary to:
- Provide transport services
- Comply with legal obligations
- Resolve disputes
- Maintain operational records
Once no longer required, information is securely deleted or de-identified where practical.
9. Third-Party Links
Our website may contain links to other pages, including our Frequently Asked Questions section or detailed service information pages. We are not responsible for the privacy practices of external websites.
10. Updates to This Policy
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. The updated version will be published on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Move Oz Wheels through our website contact page.